5.0 ★out of 5
Repaid in full
£155
I sent them screenshots of JustClaim’s reply and told them I’d see them in court. They paid up.
G
George
Hearing aids sold via a Facebook ad
5.0 ★out of 5
Repaid in full
£2,500
The guidance received and prompt action made this difficult process very easy — thank you! Would definitely recommend.
D
Denise
Loan — relative didn’t pay back and ghosted
5.0 ★out of 5
Judgment won
What stood out the most was how much they genuinely cared about my situation. Their professionalism and communication made a stressful situation much easier to handle.
L
Louise
Student vs landlord
WIN
Paid in full
£1,560
Both legs of a long-haul return trip were badly delayed. The airline owed £1,560 in fixed compensation under the flight delay rules and never paid it — until the claim reached the small claims court. Paid in full.
F
Frank
Flight delay compensation from an airline
WIN
Recovered
£1,010
I very much appreciate how you've handled this. I am even a law teacher at a local college, and will pass the service on!
WIN
Recovered
£474
Bought a used engine sold as tested. It arrived with broken timing gears — and so did the replacement. Refunded in full after a letter before action.
M
Mike
Used car parts dealer · Leicester
WIN
Recovered
£87
Hired out a petrol generator on the usual terms — fuel billed back on return. The customer disputed the fuel charge and stopped paying.
C
Chris
Petrol generator hire · Randalstown
WIN
Recovered
£56
Five rounds of grass cutting, done and invoiced, then months of silence. Paid up once the letter landed.
W
William
Gardening customer · Scarborough
WIN
Paid in full
£279
K
Kelly
Lodger left owing final bills and damage to the room
WIN
Being repaid
£1,110
£1,500 lent to a friend in 2023 and never paid back, despite repeated promises. A letter before action reached him by email and he has paid £50 every month since — £1,110 back so far, with £390 left to run.
P
Paula
Loan to a friend — three years unpaid
WIN
Judgment won
A cleaner engaged for a holiday flat kept hold of the owner's property and would not return it. She refused to put it right, so the claim went to court — and judgment was entered against her.
A
Alison
Cleaning contractor who kept a customer's property
WIN
Paid in full
£515
She paid a buildings insurance premium in full and the other leaseholder owed a third of it under the terms of the lease. She built a claim for £515.41 and the money arrived days later.
M
Marie
Leaseholder's share of a buildings insurance premium
WIN
Paid in full
£532
D
Dimitrios
Unpaid invoices — trade customer stopped paying
WIN
Paid in full
£843
The other side ignored the claim completely. With a default judgment days away, the full amount arrived by cheque.
J
Jo
Money owed by an individual
WIN
Paid in full
£235
A day cutting back a large laurel hedge and six hornbeam trees, agreed face to face and confirmed by message beforehand. The same customer had paid the previous job in full. This invoice went unpaid.
A
Alan
Gardening customer · Midhurst
WIN
Refunded in full
£150
I sent him screenshots of what I was doing and mentioned he would end up paying more. He refunded within 30 mins.
N
Neil
Online seller · goods never delivered
WIN
Refunded, collectibles returned
£290
I think it is only because they received court forms that they then sometime later returned my 2 toys.
R
Ross
Collectibles seller · Cambridgeshire
WIN
Deposit returned in full
£200
He explained everything clearly, guided me step-by-step, and made the whole process stress-free. Truly helpful and genuinely cares about people.
S
Shahab
Deposit on a room he never moved into · Milton Keynes
WIN
Full refund offered the day after filing
The car she bought from a dealer had unsafe tyres, dangerous brakes, a broken key and a faulty fuel cap on the day she drove it away. The dealer offered a partial contribution and refused the rest. She issued a claim; the next day the dealer offered a full refund and to collect the car.
H
Holly
Used car from a dealer, unsafe on day one · Oldham
WIN
Judgment won
His tenants of nearly four years gave notice, left a month early with no forwarding address, and left the house dirty and rundown despite a tenancy clause requiring it to be redecorated. The redecoration bill was £2,400. They ignored the claim, and judgment was entered against them in default.
G
Gordon
Landlord vs tenants who left the house in a state · Hampshire
WIN
Paid by DPD
I can confirm that DPD credited my account with a very satisfactory out of court settlement this very morning. I won't hesitate to recommend you to friends and family should the need arise.
P
Peter
DPD van reversed into his gate · Plymouth