Your small claim
is our big deal.

The guidance received and prompt action made this difficult process very easy — thank you! Would definitely recommend.

What stood out the most was how much they genuinely cared about my situation. Their professionalism and communication made a stressful situation much easier to handle.

Both legs of a long-haul return trip were badly delayed. The airline owed £1,560 in fixed compensation under the flight delay rules and never paid it — until the claim reached the small claims court. Paid in full.

Bought a used engine sold as tested. It arrived with broken timing gears — and so did the replacement. Refunded in full after a letter before action.

Hired out a petrol generator on the usual terms — fuel billed back on return. The customer disputed the fuel charge and stopped paying.

Five rounds of grass cutting, done and invoiced, then months of silence. Paid up once the letter landed.

£1,500 lent to a friend in 2023 and never paid back, despite repeated promises. A letter before action reached him by email and he has paid £50 every month since — £1,110 back so far, with £390 left to run.

A cleaner engaged for a holiday flat kept hold of the owner's property and would not return it. She refused to put it right, so the claim went to court — and judgment was entered against her.

She paid a buildings insurance premium in full and the other leaseholder owed a third of it under the terms of the lease. She built a claim for £515.41 and the money arrived days later.

The other side ignored the claim completely. With a default judgment days away, the full amount arrived by cheque.

A day cutting back a large laurel hedge and six hornbeam trees, agreed face to face and confirmed by message beforehand. The same customer had paid the previous job in full. This invoice went unpaid.

I sent him screenshots of what I was doing and mentioned he would end up paying more. He refunded within 30 mins.

He explained everything clearly, guided me step-by-step, and made the whole process stress-free. Truly helpful and genuinely cares about people.

The car she bought from a dealer had unsafe tyres, dangerous brakes, a broken key and a faulty fuel cap on the day she drove it away. The dealer offered a partial contribution and refused the rest. She issued a claim; the next day the dealer offered a full refund and to collect the car.

His tenants of nearly four years gave notice, left a month early with no forwarding address, and left the house dirty and rundown despite a tenancy clause requiring it to be redecorated. The redecoration bill was £2,400. They ignored the claim, and judgment was entered against them in default.

His £279.99 inflatable paddleboard started leaking from two bonded seams less than two years after he bought it. The retailer said the warranty had run out, that six months had passed, and that his independent inspection report proved nothing. He built a claim under the Consumer Rights Act 2015 and set out the case in writing. The retailer offered a full refund of £279.99 plus £27 return postage.